Welcome to the CSS FAQ page. Most common questions can be answered here. If you still have a question or concern, please do not hesitate to use the form at the bottom of this page to contact us and we will be happy to assist you.
Click a question below to reveal the answer.
Common Shipping Questions:
FAQ
1. What are the shipping speeds of Standard Shipping, Priority Mail, and Express Mail?
Standard shipping takes 2-7 business days to arrive to most United States destination. We ship all orders via the United States Postal Service (USPS). Priority takes 2-4 business days. Express Mail orders typically arrive within 24-48 hours. Most Express Mail orderIf you have a deadline, please choose the fastest shipping time and be sure to mention your deadline in the "notes" box during checkout. Please note that all shipping times do not include processing time. To determine processing time, refer to the next question.
Test FAQs
2. What is processing time and how long does it usually take?
Processing time is the time it takes for your order to be printed and your products to be made. Basically it is the time it takes between you checking out and your order being shipped. We try to minimize processing time, but as all products are made to order, typical processing time is 1-4 business days. Please note that Express Mail and Priority Mail orders are given priority. In most cases Express Mail orders go out within 24 hours, usually the same day.
Please also note that processing time may take longer during peak times. Highly customized orders will also require more processing time (usually 2-5 business days). If an order is needed by a deadline, please mention it in the notes box at checkout and we will do our best to meet the deadline for you.
3. Will tracking numbers be provided?
Yes, as a service to our customers, all orders are assigned a tracking number. Please wait to receive a shipping email from us which will include your tracking number when your products are ready to ship. Tracking updates can be checked at www.USPS.com. Please note that it can take anywhere between 24-72 hours for tracking numbers to reflect the latest updates.
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