Welcome to the CSS FAQ page. Most common questions can be answered here. If you still have a question or concern, please do not hesitate to use the form at the bottom of this page to contact us and we will be happy to assist you.

Click a question below to reveal the answer.

Standard shipping takes 2-7 business days to arrive to most United States destination. We ship all orders via the United States Postal Service (USPS). Priority takes 2-4 business days. Express Mail orders typically arrive within 24-48 hours. Most Express Mail orderIf you have a deadline, please choose the fastest shipping time and be sure to mention your deadline in the "notes" box during checkout. Please note that all shipping times do not include processing time. To determine processing time, refer to the next question.

Processing time is the time it takes for your order to be printed and your products to be made. Basically it is the time it takes between you checking out and your order being shipped. We try to minimize processing time, but as all products are made to order, typical processing time is 1-4 business days. Please note that Express Mail and Priority Mail orders are given priority. In most cases Express Mail orders go out within 24 hours, usually the same day.

Please also note that processing time may take longer during peak times. Highly customized orders will also require more processing time (usually 2-5 business days). If an order is needed by a deadline, please mention it in the notes box at checkout and we will do our best to meet the deadline for you.

Yes, as a service to our customers, all orders are assigned a tracking number. Please wait to receive a shipping email from us which will include your tracking number when your products are ready to ship. Tracking updates can be checked at www.USPS.com. Please note that it can take anywhere between 24-72 hours for tracking numbers to reflect the latest updates.

Please be patient, it can take up to 24 hours for the tracking number to be verified in the USPS system. Tracking results may take an additional 24-72 hours to display any tracking updates. Again, please be patient as the information takes some time to update.
Try to enter the tracking number directly into www.USPS.com for the latest updates.

We accept returns within 14 days of you, the customer, receiving the order. We only accept returns if the product is damaged when received by fault of our own or if the product is not what has been ordered. Please use the form below and we will arrange for shipping back to our facility. Select the "Return" option from the list. We do not accept returns on international orders. We do not accept returns on custom made orders, unless it is damaged by fault of our own. Please use the form below to request a return BEFORE any products are mailed back to our facility.

All CSS products are proudly made to order in the USA. We do this to ensure only the highest quality in our all of our products. Other brands that we sell may not make their products in the USA. However, all products sold by CSS are inspected for durability, quality, and performance before they are sold on our site. If you get it from CSS, you can be sure its top quality.

Please keep in mind that these are compression products made from stretchy sports performance fabric. This means that the sleeve will stretch and fit most arm sizes comfortably.
Adult arm sleeves are designed to fit most adult women and men. The dimensions are as follows: Bicep Circumference: 10" Wrist Circumference: 7" Length: 17"

Youth arm sleeves are designed to fit most children aged 9-13. The dimensions are as follows: Bicep Circumference: 8" Wrist Circumference: 6" Length: 10"

Some arm sleeves offer custom sizing. You may wish to purchase these products for the best fit or if sizing smaller or larger arm dimensions.

To get the most accurate fit, provide us with your EXACT arm dimensions. Be sure your arm is un-flexed when taking your measurements. We need your bicep circumference, wrist circumference, and desired arm sleeve length. Use a cloth measuring tape or string to measure your un-flexed bicep circumference where you want the sleeve to begin. Next, measure the circumference of your wrist where you want the sleeve to end. Finally, measure the distance between where you want the sleeve to begin and end; this is your "length" measurement. Enter these dimensions into the custom sized sleeve options.

Custom Sports Sleeves incorporates the latest, most advanced technologies into our products to help our athletes play at their best. We have UV 50+ sun protection, H2O TEK sweat wicking abilities, and compression technology. To learn more about our technologies, click the Technologies tab above.

Yes we do! We can even offer discounts on highly customized products. Use the contact form at the bottom of this page to inquire. We are capable of all orders whether 10 or 100000 products.

The CSS world headquarters is located in Leominster, MA (USA). Although our products are available in over 40 countries, CSS still makes 100% of their products in the USA. To read more about us and our founding, click the About Us tab above. Thanks for your interest in Custom Sports Sleeves.

The best way to contact CSS is through email. For the fastest response, please use the form below to contact us. We may also be reached at (508) 344-9749. However, as mentioned, the most efficient way to contact us for a quick answer is through the contact form. Thanks for your interest in CSS.

CSS has been verified as a reliable seller with a perfect security track record by GoDaddy Internet Security. We use bank level SSL security to encrypt and protect all data transmitted to us. No credit card numbers are ever stored in full. All information is stored on a secure database that is logged, encrypted, and password protected. Learn more about how you as a customer are protected by visiting our Privacy Policy page and the Terms of Use page. We also accept phone orders.